Deliveries take place on Monday, Wednesday and Friday. All orders that arrive until Monday, Wednesday or Friday until 13:00 clock will be shipped the same day. Depending on the shipping method, the package then arrives at you in 2 (A-Post) up to a maximum of 5 (B-Post) working days. For international shipments, your order may take up to 10 days to travel.
All invoices will be sent separately by post at the beginning of the following month. If you would like to see the status of your invoice before, you can do so on the website of www.powerpay.ch. For all other requests for invoices, you can also contact the PowerPay Customer Service: firstname.lastname@example.org.
Yes, we ship across Europe and internationally to selected countries at discounted rates. Just select your country of delivery in the checkout.
For a return or an exchange, a return address for cutting and sticking is printed on the delivery note:
c/o DIBSY Onlineshop
For defective items, faulty items or the wrong size, you can contact our customer service via email: email@example.com.
If a product is no longer displayed in the DIBSY Onlineshop it has been sold off completely. However, further inclusion in the range is very likely for articles of great interest.
If you have questions about your order or articles, you can reach us via email at firstname.lastname@example.org or via Whatsapp at the number: +41 79 605 87 90.