Orders are processed on Monday, Wednesday and Friday from 13:00. Orders received by this time will be dispatched on the same day. All products displayed in the store are in our warehouse in Switzerland and are available for immediate delivery.
We deliver to the countries and regions listed below at the following rates and conditions:
Delivery countries: Switzerland / Liechtenstein:
PostPac Economy up to 2 kg: FR. 4.90.-
PostPac Economy from 2 kg: FR. 7.90.-
Exemption from shipping costs: FR. 40.-
PostPac Priority up to 2kg: FR. 7.90.-
PostPac Priority from 2kg: FR. 9.90.-
Shipping costs exemption: FR. 80.-
Delivery countries: Germany / Finland / France / Great Britain / Italy / Netherlands / Austria
Up to 2kg: FR. 19.90.-
From 2 kg: FR. 29.90.-
Exemption from shipping costs: FR. 100.-
Here you can find a short instruction for the return shipment at www.dibsy.ch:
Pack the single or multiple items you wish to return in the same box in which you received the goods from DIBSY (if still intact).
Use the scissors to carefully separate the return label from the delivery note.
IMPORTANT: Place the delivery note with any comments in the box so that we can assign your return.
Close the box with adhesive tape and stick the previously cut out return label onto the box.
Hand in the package at the nearest post office. We will contact you immediately by e-mail after receiving the return shipment.